Personal Data and Privacy

jomkiss8 Privacy Policy

This Privacy Policy explains how jomkiss8 collects, uses, discloses, stores and protects personal information when Malaysian players visit the website, create an account, make a payment or contact support.

Effective date: 1 January 2026

How jomkiss8 Approaches Personal Information

These principles summarise our approach. The complete clauses below explain how they apply when you use jomkiss8 services.

Purpose Limitation

jomkiss8 collects information for identified purposes such as account administration, payments, security, support and legal compliance.

Data Minimisation

We aim to request information that is reasonably necessary for the relevant jomkiss8 service, verification check or transaction.

Security Controls

Technical and organisational safeguards are used to reduce unauthorised access, disclosure, alteration or loss of player information.

Limited Retention

jomkiss8 keeps records only for as long as reasonably required for their purpose, dispute resolution and applicable obligations.

User Choices

Eligible users may request access, correction or other action concerning their information, subject to identity checks and lawful exceptions.

This Privacy Policy applies to information processed through the jomkiss8 website, player accounts, customer support services and related online gaming operations. By using jomkiss8, you acknowledge the practices described below.
01

Introduction and Scope

jomkiss8 respects the privacy of visitors and registered players. This policy describes the categories of information we may process, why that information is required, how it may be disclosed and the choices available to users.

The policy applies when you browse jomkiss8, register an account, verify your identity, make a deposit, request a withdrawal, place a wager, use a responsible gambling feature or communicate with support. It should be read together with the Terms & Conditions.

References to personal information mean data that identifies an individual directly or can reasonably be associated with an identifiable individual. Aggregated or irreversibly anonymised information that no longer identifies a person may fall outside this definition.

02

Information We Collect

The information collected by jomkiss8 depends on how you interact with the platform. Some information is provided directly, while other data is generated automatically when a service is used.

Identity Details Legal name, date of birth, nationality, identification document information, photograph and verification results.
Contact Details Residential address, email address, Malaysian mobile number and communication preferences.
Account Information Username, encrypted credentials, account status, login history, preferences and responsible-play settings.
Financial Records Deposit and withdrawal amounts, transaction references, payment method details and account ownership evidence.
Gaming Activity Casino sessions, sports wagers, live football selections, bonus activity, wins, losses and account balances.
Technical Data IP address, browser type, device characteristics, operating system, timestamps and diagnostic information.
Support Records Live chat transcripts, enquiry details, complaints, submitted screenshots and service-resolution notes.
Security Information Fraud indicators, authentication events, duplicate-account checks and records of suspected misuse.
03

How Information Is Collected

jomkiss8 receives personal information when you complete registration details, upload KYC documents, select account settings or communicate with support. Payment information may be generated when you use Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, bank transfer or a supported cryptocurrency method.

Information may also be collected automatically through website logs, security tools, cookies and similar technologies. These records help jomkiss8 recognise account sessions, maintain functionality, diagnose errors and identify activity that may threaten users or platform integrity.

We may receive transaction confirmation, verification status or risk-related information from payment processors, banks, e-wallet providers, identity-verification services and game service providers involved in delivering the requested service.

04

Purposes of Data Processing

jomkiss8 may process personal information for the following purposes:

  • Creating, administering and securing a jomkiss8 account.
  • Confirming that a player is aged 21 or above and eligible to participate.
  • Conducting identity, address, payment ownership and anti-fraud checks.
  • Processing MYR deposits and withdrawals and maintaining financial records.
  • Providing slots, live casino, lottery, arcade, EPL, Liga Super Malaysia, UFC and other betting services.
  • Applying bonuses, cashback and membership benefits according to their terms.
  • Responding to enquiries, complaints and account-support requests.
  • Monitoring platform security and investigating suspected misuse.
  • Providing responsible gambling controls, including limits and self-exclusion.
  • Maintaining, testing and improving website performance and accessibility.
  • Complying with lawful requests and applicable record-keeping obligations.

Where consent is required for a particular activity, jomkiss8 may request it separately. Where processing is necessary to provide a requested service, withdrawing required information may prevent that service from being delivered.

05

Identity Verification and KYC

jomkiss8 may require KYC checks to confirm account ownership, age, identity, address and the legitimacy of transactions. Documents may include a valid Malaysian identity card, driver's licence or passport, recent proof of address and a selfie holding the identity document.

Verification information is used for account security, fraud prevention, withdrawal review and compliance purposes. jomkiss8 may compare submitted details with account records and information supplied by authorised verification providers.

Document safety

Upload verification documents only through authorised jomkiss8 channels. Do not send identity documents through unsecured chats or provide them to an unverified person claiming to represent jomkiss8.

06

Payments and Financial Information

Payment records may include the method selected, transaction amount, currency, reference number, date, status and limited account identifiers. jomkiss8 may process information relating to Maybank, CIMB, Public Bank, Hong Leong Bank, FPX, DuitNow and supported e-wallet or cryptocurrency transactions.

jomkiss8 does not require users to disclose a full online-banking password. Authentication is normally completed through the relevant bank, e-wallet or payment interface. Players should check that payment instructions are displayed through an authorised and secure connection.

Transaction information may be retained to reconcile balances, resolve payment disputes, identify chargeback abuse, investigate fraud and meet accounting or operational obligations.

07

Cookies and Similar Technologies

Cookies are small files stored by a browser. jomkiss8 may use essential cookies to maintain login sessions, remember security settings and deliver requested website functions. Performance cookies may help identify slow pages, browser errors and common navigation patterns.

Security technologies may be used to detect unusual login activity, automated access or repeated failed authentication attempts. Preference cookies can remember selected language, display or account options where available.

Browser settings may allow you to delete or block cookies. Blocking essential cookies can prevent account login, payment navigation or other jomkiss8 features from working correctly.

08

Disclosure of Personal Information

jomkiss8 does not sell personal information as a product. Information may be disclosed to service providers where reasonably necessary to operate the platform, process a transaction, verify an account, provide games, prevent fraud or deliver customer support.

Recipients may include:

  • Payment processors, banks and e-wallet service providers.
  • Identity-verification, security and fraud-prevention providers.
  • Hosting, infrastructure, analytics and technical-support providers.
  • Game and sports-data providers needed to process participation and results.
  • Professional advisers where confidential advice is required.
  • Authorities or other recipients where disclosure is lawfully required.

Service providers are expected to process information only for the relevant service and to apply suitable safeguards. jomkiss8 may also disclose information during a legitimate corporate reorganisation, provided appropriate confidentiality measures apply.

09

International Processing

Some service providers supporting jomkiss8 may operate infrastructure outside Malaysia. Consequently, personal information may be processed or stored in another jurisdiction whose data-protection rules differ from Malaysian requirements.

Where cross-border processing occurs, jomkiss8 seeks to use appropriate contractual, technical and organisational safeguards proportionate to the information and the service involved. Access is intended to be limited to authorised personnel with a legitimate operational need.

10

Data Security

jomkiss8 uses administrative, technical and physical measures intended to protect personal information. Depending on the system, these measures may include encrypted transmission, controlled access, authentication procedures, monitoring, backups and staff confidentiality requirements.

No internet service can guarantee absolute security. Players also have an important role. You should use a unique password, protect verification codes, log out on shared devices and report suspected unauthorised access promptly.

If jomkiss8 identifies a security incident affecting personal information, the event will be investigated and reasonable containment or remedial measures will be taken. Relevant users or authorities may be notified where required.

11

Data Retention

jomkiss8 retains information for as long as reasonably necessary to provide services, maintain account and transaction records, resolve disputes, prevent fraud and meet applicable obligations. Different records may have different retention periods.

Closing an account does not necessarily result in immediate deletion. Identity, financial, security and self-exclusion records may need to be retained after closure. Self-exclusion data may be retained to help prevent an excluded individual from reopening an account during the relevant period.

When information is no longer required, jomkiss8 may securely delete, anonymise or isolate it in accordance with applicable retention procedures.

12

Your Privacy Rights and Choices

Subject to applicable law, identity verification and relevant exceptions, you may request certain actions concerning personal information held by jomkiss8.

Access: Request confirmation of whether jomkiss8 processes your personal information and ask for an accessible summary.

Correction: Ask jomkiss8 to correct information that is inaccurate, incomplete or no longer current.

Deletion: Request deletion where information is no longer required, subject to financial, security and legal retention needs.

Restriction or objection: Ask for limits on certain processing where an applicable right or valid ground exists.

Communication choices: Change eligible promotional preferences without affecting essential account or security notices.

jomkiss8 may request information to confirm the identity of the person making a privacy request. A request can be refused or limited where disclosure would affect another person's rights, compromise security, conflict with retention duties or reveal protected fraud-prevention methods.

13

Responsible Gambling Information

Account activity may be reviewed to support responsible gambling measures. Information such as deposit frequency, session duration, repeated limit changes or support discussions may help jomkiss8 identify potential indicators of harmful participation.

Responsible-play information may be used to provide warnings, recommend a break, apply account limits or support self-exclusion. These measures are intended to protect users and do not guarantee that every risk pattern will be detected.

jomkiss8 is intended for adults aged 21 and above only. Additional guidance concerning limits, self-exclusion and safer participation is available on the Responsible Gambling page.

14

Children and Underage Users

jomkiss8 does not knowingly permit anyone under the age of 21 to create an account or participate in gambling activity. Age verification may be required before account services or withdrawals are made available.

If information indicates that an account holder is under 21, jomkiss8 may suspend the account, investigate the circumstances and take appropriate action concerning the account and associated records.

15

Changes to This Privacy Policy

jomkiss8 may update this Privacy Policy to reflect service changes, new payment methods, security practices, operational requirements or developments in applicable data-protection standards. The revised policy will be published on this page with an updated effective date.

Where a change materially affects how personal information is used, jomkiss8 may provide an additional notice through the website or account interface. Users should review this page periodically.

16

Contact Us About Privacy

Questions about this policy or requests concerning personal information may be directed to jomkiss8 customer support. To protect account confidentiality, you may be asked to verify your identity before information is disclosed or changed.

The website email for non-urgent privacy enquiries is displayed as plain text: [email protected]. Include a clear description of your request and your jomkiss8 username, but never include your password or one-time verification code.

jomkiss8 will review privacy enquiries in a reasonable manner and may contact you for clarification where the scope of a request is unclear.

Understand Your Account Before You Play

Return to the jomkiss8 homepage to explore the platform, or review the Terms & Conditions for rules concerning eligibility, payments, bonuses, withdrawals and account use. jomkiss8 services are intended for adults aged 21 and above only.